ACA Training Learning Management System

Project Purpose:
To provide a blended training solution, outreach materials, and conference logistical support to help the Centers for Medicare and Medicaid Services (CMS)

The Results:

• Developed custom web-based training for three tiers of CMS audiences on a variety of topics:
  • Tier I – First Line Partners (train-the-trainer courses)
  • Tier II – Second Line Partners (e.g., community outreach groups, workers at physicians’ offices)
  • Tier III – Customers (e.g., consumers and In-Person Assisters)
• Provided all audiences with accurate, reliable, and timely information about CMS programs in a variety of products:
  • Mobile Applications
  • Podcasts
  • Social Media-Based Outreach
  • Videos
  • Pamphlets/Brochures
  • Instructor Guides
  • Conversation Cards